Unless otherwise specified, the warranty has a validity of twelve months from invoice date.
The warranty covers the free replacement or repair of any goods manufactured by MAtest, concerning defects caused solely by faulty materials or workmanship.
Defected items must be returned to Matest within the warranty period. Customer is in charge of the shipment expenses.
In case of goods not manufactured by Matest, we will provide to the customer the warranty benefit received from the manufacturer. The warranty fails if customer does not respect the terms of payments, if goods are not used accordingly to the operating manuals, when goods are disassembled, repaired, or modified by personnel other than Matest staff, when damages occurs through faulty maintenance or use. Warranty does not cover glassware, porcelain, and wearable materials (diamond bits, needles, seals, etc.)
30 months standard warranty on Matest compression and flexural testing machines for concrete and cement: unrivalled in the industry !